GA Retail Solutions Vendor Relationship Guide
1.
Introduction
a.
Purpose
GA Retail Solutions, LLC and its
subsidiaries (collectively, "GA") values its reputation and image as
a responsible corporate citizen. It is GA's policy to comply with all
applicable regulations, industry and quality standards, and to conduct business
in an ethical manner. GA has implemented this Vendor Relationship Guide ("VRG") for any "Vendor"
that agrees to a Merchandise Purchase Order or other similar agreement or order with GA pursuant
to which Vendor
sells goods to GA
(any such document, an "MPO").
Vendor Certification:
The Vendor's
execution of or agreement to an MPO (which incorporates this VRG) or the
Vendor's shipment of products, goods, or merchandise in response to an MPO, whether electronically or hard copy generated, constitutes Vendor's
unconditional acceptance of the MPO, this VRG, and all documents related to
each.
b.
Code of Conduct
GA's Vendor Code of Conduct applies
to all Vendors of GA and is comprised of the Vendor Workplace Code of Conduct and the Conflict
of Interest policy (collectively, "Code of Conduct"). Violation of the Code of Conduct
will constitute a breach of the MPO and may result in any or all of the
following:
·
Requirement of Vendor
to implement a corrective action
plan;
·
Termination of the MPO / cancellation of all open purchase orders;
·
Payment and indemnification for any associated damages,
costs, fees, fines;
·
Notification of responsible authorities; and
·
Any other action set forth in this VRG or its appendices or permissible pursuant to applicable law.
Vendor Workplace
Code of Conduct
In addition
to any applicable law or regulation that governs Vendors'
conduct, Vendors must comply
with the following workplace ethics and business practices:
·
Child, indentured, involuntary or prison labor must not be used or supported.
·
Workers' wages and benefits must meet or exceed the minimum legal and industry
standards.
·
Vendors must not engage in human trafficking or use slave labor, and they must otherwise
comply with the laws addressing human
trafficking and slavery
of the country or countries where Vendors do
business.
·
Vendors must maintain reasonable employee
work hours in compliance with applicable laws.
·
Vendors must not discriminate against employees in
hiring practices or any other terms or conditions of work on the basis of race,
color, gender, nationality, age, religion, maternity or marital status,
disability, sexual orientation, political opinion, or any other protected
class.
·
Vendors must maintain a clean, safe and healthy work environment. Vendors must comply with applicable laws governing occupational health and safety
and must not utilize any form of mentally
abusive or physical disciplinary practices. Employees must be treated
in a dignified and respectful manner.
·
Vendors must comply
with applicable laws regarding harassment (including sexual harassment) in the workplace.
·
Vendors must not illegally interfere with workers who wish to lawfully and peacefully associate, organize or bargain
collectively.
·
Vendors must comply
with
applicable environmental
laws, rules and regulations.
·
GA does not support the use of animal testing
on merchandise. Vendors
must disclose this information to GA before submitting
ALL merchandise quotes.
·
Vendors will take all necessary steps to ensure
the GA Code of Conduct
is communicated in writing to employees and factories and must make those records available to GA upon request.
Conflict of Interest Policy
GA team members cannot
accept gifts or gratuities for personal benefit
from Vendors. Gifts and gratuities include, but are not limited to
trips, samples, tickets to entertainment events, money, merchandise, "special" personal discounts,
personal services, food gifts or any other item valued at more than $100.
Vendors must not offer gifts or gratuities to GA team members. Violation of this policy will constitute a breach of the MPO.
2.
General Information
a.
Vendor Information Updates
New Vendors must provide
GA with the following information, along with such other information as GA may reasonably
request:
·
Vendor name (corporate, contact, sales representative, etc.);
·
Vendor Federal Tax Identification Number
·
Vendor Business Number
·
Vendor address (corporate, remit to, purchasing, etc.);
Existing Vendors must advise GA of
changes to pertinent information. Information changes must be communicated in writing immediately on company letterhead and signed by a senior
officer. In addition
to changes to the foregoing name and address information, changes
include, but are not limited to, legal structure changes (such as company
merger, sale, chapter 11, restructuring or out of business). Any such letter must
contain the following information (as applicable to the change):
·
Vendor name and Federal Tax Identification Number
and, if applicable, Business Number;
·
Former parent company
name and new parent company
name;
·
Former vendor address
and new vendor address;
·
Change of remit
to address; and
·
Statement of structure change transpiring.
Written notification of changes must be sent by mail, fax or e-mail to:
GA Retail
Solutions, LLC
2829 Townsgate Road, Suite 103
Westlake Village,
CA 91361 E-mail: legal@gagroup.com
If there is a change in ownership and the
new owner is not currently in the GA Vendor
file as an existing Vendor, the company is considered to be a new Vendor and is required to complete
a new MPO. A new MPO will also be required to document a Vendor's changes to Country of Origin
or Freight On Board ("FOB") ports. Failure
to comply with the above or to supply accurate
and timely information may create ordering
and payment processing delays.
3.
Vendor Requirements
a.
Merchandise Purchase Order
The MPO must be completed for all Vendors.
Accurate address information must be provided, and GA takes no
responsibility if Vendor fails to provide a correct address.
b.
Certificate of Insurance
All Vendors are required to
maintain adequate insurance coverage for the product/service they are providing
and to always provide GA with an active certificate of insurance. A copy of the Vendor's current certificate of insurance must be provided
at onboarding or upon reasonable request from GA. The
certificate must evidence the following coverage:
•
Products-Completed Operations coverage
of not less than $1 million per occurrence for bodily
injury or property damage. All
products must have coverage, product exclusions are not permitted.
•
Vendor's Liability Endorsement that includes "Great American Holdings, LLC and its subsidiaries" as additional insured.
•
30 days advance
notice of cancellation or material change.
•
Insurance carrier for the specified
coverage is required
to be licensed to do business in the U.S. and maintain an A.M. Best rating of
not less than A-minus (A-), IX.
•
Renewal certificates of insurance must be submitted prior to the expiration of existing insurance coverage.
•
An example of a Certificate of Insurance is in Appendix
A.
c.
California Proposition 65
GA requires all products supplied
by Vendor to comply with California state law, Health and Safety Code sections
25249.5, which is commonly known as Proposition 65 ("Prop. 65"). Before GA will
accept products for sale in California, Vendor must ensure and certify that the products (1) do not contain Prop. 65 listed substances; or
(2) if the products contain Prop. 65 substances, then the levels of Prop. 65
substances must be below the regulatory "safe harbor" levels, or at lower
levels which otherwise do not require a warning. If Vendor cannot make the
requested certification, then Vendor must put the appropriate Prop. 65 warning
on the product's packaging or label. GA requires Vendor to defend, indemnify and hold GA and its affiliates and its and their respective employees, agents, representatives or subcontractors harmless from all notices, claims, causes of
action, suits or other actions against GA involving Prop. 65 and the failure of
Vendor to provide a warning on its product's label or packaging.
d.
Reduction of Toxics
in Packaging
Vendors must certify that all packaging and packaging components sold to GA comply with the
requirements of all applicable toxics in packaging law(s).
e.
Safety Data Sheet
A
Safety Data Sheet
("SDS") must be provided for each hazardous
material or for each product
containing any hazardous material supplied to GA in accordance with the
Occupational Safety and Health Administration ("OSHA") hazard communication
program. Additional information may be found in C.
f.
Sample Submission
Upon request, samples and pricing
information may be sent directly to the appropriate buyer or product
development. GA does not pay for
samples under any circumstances. Vendors must not send one-of-a-kind samples or
prototypes that cannot be replaced. Once
received, all samples submitted become the property of GA. All samples must be
sent at the Vendor's expense, including transportation and, if applicable, U.S. Customs & Border Protection fees. To prevent
injuries to GA personnel, sample shipment
cases must not exceed 60 pounds in weight. Merchandise
containing sharp edges must be wrapped in bubble wrap prior to placement in a
case.
Samples must meet the satisfaction
of the merchandising team before an MPO will be issued. All proprietary artwork
sent by GA to Vendors can be used
only for GA product. If Vendor
infringes on GA's proprietary artwork,
GA reserves the right to terminate the Vendor relationship immediately for cause and
pursue all legal remedies against Vendor.
g.
Product Testing
·
All products sold to GA must comply with all relevant federal,
state, and local
government laws and regulations, in addition to private
industry standards and GA requirements.
·
All laboratories used by Vendor
must be approved
by GA prior to sample
submission.
·
Merchandise that is imported by the Vendor,
or manufactured domestically, must meet the General
Conformity Certificate ("GCC") requirements of the Consumer Product Safety
Improvement Act ("CPSIA").
·
Vendor is responsible for reimbursing GA for all fines, penalties, legal fees and other related costs associated if product fails
to comply with any requirements of the CPSIA or any law, regulation, rule or
ban governed by the Consumer Product Safety Commission ("CPSC").
·
If GA is notified by a Vendor,
or if GA becomes aware on its own, that a product
fails any law, rule,
regulation, or ban governed by the CPSC after the Vendor's product
has been delivered to GA, the Vendor must make arrangements to have the product returned
to Vendor for proper
disposal. GA will not assume
responsibility for the disposal of any non-compliant product, including those
determined to be hazardous waste.
·
Testing is Vendor funded.
h.
State "Green Chemistry" Laws
Several states, including California, Maine, Washington, Vermont,
Virginia and Oregon,
have enacted laws that require reports to the state if
certain children's products contain "chemicals of high concern" as identified
by the states. In addition, the states may ban certain chemicals outright.
Detailed information can be found on the websites operated by these states.
i.
Damaged or Defective
Merchandise
Damaged or defective merchandise is the Vendor's
responsibility. If a product sort is required,
Vendor is required to
reimburse the actual landed cost of damaged or defective merchandise, as well
as costs incurred for inspections, sorts, disposal, payroll
and lost sales
or fund it with a
predetermined allowance pursuant to the Vendor's contract with GA.
4.
Purchase Order
a.
Terms and Conditions of Purchase
The Terms and Conditions of Purchase may be found in Appendix
B. These terms and conditions apply to any purchase
of merchandise or services pursuant to an MPO .
b.
Vendor Review
Vendors are required to carefully review
each MPO, as there may be a significant amount
of information included.
·
Within 3 U.S. business days after issuance of the MPO, Vendors must
submit any required changes to the MPO in email to GA. These changes include, but are not limited to, case size
changes, pack size changes, date changes, quantity changes, etc. MPOs may not be changed after the 3-business day period. If an email is not received within the 3-business day timeframe, GA will
assume that there are no required changes to the MPO and the MPO will be deemed
accepted by Vendor as originally issued.
·
Any MPO changes
outside of the 3 U.S. business day window may result in a fine. In its sole discretion GA may waive application
of the fine depending on the circumstances.
·
Vendors must reject
any errors on the MPO and immediately notify GA of such rejection.
·
Do not ship merchandise until
all discrepancies involving
pricing and payment
terms on the MPO
have been resolved
and proof of resolution is provided in the form of a revised MPO.
·
Forecasts, oral commitments, worksheets, e-mail agreements and phone orders
are NOT valid MPOs.
c.
General Shipping and Routing Information
·
The shipment destination will be defined
on the MPO.
·
If Vendor's distribution network has multiple
shipping locations for the same merchandise, the MPO
must be shipped
from the location
closest to the destination point. This applies
to all GA destinations. Vendors are responsible for any transportation costs
incurred as a result of non-compliance with this VRG.
·
LTL shipments must be consolidated to make one full shipment within the
same business week. Multiple MPOs going to the same GA location must be
consolidated on one BOL so as to constitute one shipment, this includes third party locations
shipping product for multiple Vendors. Vendors with multiple facilities
within a sixty (60) mile radius must
consolidate into one shipment destined for a single location during the same
business week.
·
Immediately contact GA to report any carrier
issues, such as a carrier's
failure to honor a scheduled appointment.
·
All shipping locations must be listed and approved on the MPO. If at
any time Vendor will be shipping from a location not listed on the MPO, GA Transportation must approve of such change in writing (email being
sufficient).
·
It is the Vendor's responsibility to properly palletize, shrink-wrap,
and load all shipments to prevent the shipment
from shifting side to side or front to back. This may include
the use of airbags, straps, etc. Vendors
will be held responsible for all damages
incurred from improper/unsafe
trailer loading.
5.
Accounting &
Payment
a.
Invoicing & Payment
Vendors are expected to have the ability to invoice via an electronic method. In general,
invoices require the following
information:
Summary Information:
·
Data pertaining to the entire
order/invoice.
·
Vendor Name
·
MPO number: This should be the complete
number as indicated on the MPO
·
Invoice number: Invoice
numbers must not be recycled
within a minimum
of 18 months
·
Invoice Date: Must be the actual date the merchandise was shipped
·
Terms of Sale:
The due date for payment
is calculated by these terms and should
match the
terms of the Vendor's contract
with GA
·
Remit-To Address: Only one remit-to
address is accepted
per Vendor
·
Off-Invoice Allowances: Must be separately identified and identified individually if more than
one type
·
Total Invoice Cost: U.S. Dollars
only (for multi-page paper invoices, the total invoice
cost must appear on the last
page only)
Shipping Information:
·
Data pertaining to the method
by which the order is shipped.
·
Name and location
to which the merchandise was shipped
·
Actual ship date
·
Total cases shipped
(if available)
·
Provide either a BOL or the name of the carrier making the delivery
and the Carrier's
tracking number and billing number
·
Freight Terms: FOB location and either prepaid,
collect or customer
pick-up
Line Item Information:
· Data pertaining to each article on the order/invoice.
·
GA article number
·
Article description
·
Selling unit
·
Unit quantity shipped
·
Unit cost
·
Extended cost for article item on the invoice
Unauthorized charges
cannot be added to the invoice (e.g. tax, freight,
handling, finance charges,
etc.). GA will always pay the
lower of the following: MPO Quantity Ordered, Actual Receipt Quantity, or
Invoice Quantity. If the invoice
terms conflict with the MPO terms, the more favorable to GA will be used.
If there is merchandise for an MPO that is not shipped,
the invoice should
include the item in the MPO line order with a zero-quantity shipped. Backorders are not allowed and, if
invoiced, will not be paid.
All paper invoices must be originals (no copies) and clearly legible.
The invoice number
must appear on each page of a multi-page paper
invoice. All paper invoices are to be
mailed to:
GA Retail Solutions, LLC, 2829 Townsgate Road, Suite
103 Westlake Village, CA 91361
Payments are processed once weekly. Preferred method of payment
is via automated clearinghouse
("ACH"), though check payments are available.
ACH payments are sent/ checks are mailed upon completion of the payment
run.
Cash discount terms are taken on all invoices
as agreed to in the MPO. With the exception
of unresolved issues, most
payments are made prior to the invoice due date based on the current GA payment
cycle.
Payments are considered on-time if
made within the later of: (1) 7 business days of the due date; or (2) 7
business days of the resolution of a dispute if any additional processing time is required
to resolve invoice issues.
Factor Correspondence
GA will remit payments to a factor
at the Vendor's discretion. The
payables system allows for only one factor or payee per Vendor. If a factor contacts GA's VP of Financial
Operations for payment information, that factor must be listed
as such on the Vendor's invoice. If a different
factor or no factor is listed on the invoice, the AP Vendor
Correspondent will contact
the Vendor to gain permission to supply the factor with payment information.
Appendix A - Sample of Certificate of Insurance

Appendix B
GA
Retail Solutions, LLC
Terms and Conditions of Purchase
These Terms and Conditions of Purchase ("T's and C's") apply to any purchase
of merchandise, products, goods, etc. ("Merchandise") or
services ("Services") from Vendor by GA Retail Solutions, LLC, its subsidiaries and affiliates (collectively, "GA"), and for purposes of Sections 17 and 19 below, these
T's and C's also apply to all disclosures, discussions
and dealings between Vendor and GA relating to, but in advance of any
prospective MPO (defined below):
1.
Agreement
Vendor and GA agree to be
bound by this Appendix B and all provisions incorporated herein by reference. The word "Agreement" as used in this Appendix
B means: (a) these T's
and C's, (b) the Vendor Relationship Guide and its
appendices ("VRG"), and (c) any MPO (as defined in the VRG) issued by GA. Any additional or different terms in
Vendor's forms are hereby deemed to be material alterations to the MPO and
notice of objection to, and rejection of them, is hereby given.
Any references to, or attachment of Vendor's terms and conditions, or any
over-stamping on the acknowledgment, or invoicing of an MPO, does not alter the
Agreement, will be disregarded by GA, and are hereby expressly rejected by GA.
In the event of any conflict or inconsistency between the Agreement documents,
they will be given the following order of precedence: business terms on the
face of an MPO written / issued by GA, these T's and C's, then the VRG. The
words "including", "include", and all
variations thereof mean "including but not limited to."
2.
MPO and Acknowledgement
GA will issue an MPO to Vendor
when and if GA desires to purchase Merchandise or Services from Vendor. ANY WRITTEN OR ORAL FORECASTS, PROJECTIONS, OR COMMITMENTS ON GA'S PORTAL OR IN ANY OTHER TYPE OF ORAL OR
WRITTEN COMMUNICATIONS RELATING TO MERCHANDISE OR SERVICES DO NOT CONSTITUE AN MPO, AND GA IS NOT
RESPONSIBLE FOR ANY MERCHANDISE OR GOODS VENDOR PURCHASES OR MANUFACTURES BASED ON SUCH.
Acceptance of an MPO by Vendor may be made as follows:
written acknowledgement, written sales confirmation, shipment of any
part of the Merchandise, or performance of any part of the Services.
Stenographic and clerical
errors are subject
to correction by GA only.
GA may revoke or modify
an MPO at any time. No substitutions of Merchandise or use of subcontractors to perform Services or manufacture Merchandise will be made by
Vendor without GA's prior written consent.
3.
Price and Payment
Unless otherwise stated in
Vendor's MPO, the following price and payment terms apply. See Vendor's MPO to determine whether
prices include freight. Prices do not
include any sales, use, transfer,
excise, or other taxes, tariffs or custom duties. GA will pay directly or be charged by Vendor for taxes, tariffs
or customs duties levied upon the sale, transfer, import or use
of the Merchandise or Services. GA will pay no charges other than those specified in an MPO, i.e, GA will pay no charges
for pre-packs, cases, samples, hangers, hanging bars,
handling, drop shipments, insurance, cartage or minimum orders, or for
taxes/excises levied on processors, manufacturers or wholesalers other than
Vendor, or otherwise. Prices are firm
except that Vendor agrees that any price reduction made for Merchandise or
Services covered by an MPO after GA's placement of an MPO will apply to all
Merchandise or Services shipped or performed for GA after the effective date of
such price reduction. Vendor represents and warrants the prices, terms,
warranties and benefits taken as a whole granted to GA are at least as
favorable as those offered by Vendor to any of its
other customers who purchase the same or similar Merchandise or Services.
If, during the performance of
an MPO, the Vendor enters into an arrangement with any other customer providing
more favorable prices,
terms, warranties or benefits for the same or similar
Merchandise or Services,
Vendor must immediately notify GA and GA will
automatically receive the more
favorable prices, terms, warranties
or benefits, to be effective on the date of Vendor's arrangement with its other customer. GA's obligation to
pay Vendor directly or through GA's agent for Merchandise or Services is
contingent upon Vendor's delivery of conforming
Merchandise and satisfactory
performance of Services. In no event
is GA obligated to pay interest
or penalties on any amount
due. Payment for invoices properly
rendered will be made in U.S.
dollars. Unless otherwise stated in Vendor's
MPO, payment terms are Open
Account net 60 business days from the
Value Date. "Value Date" is the date that GA's
bank receives clean presentation of the Vendor's properly prepared invoice and
approves such invoice. GA will be entitled to any early payment discounts made available to Vendor's other customers. Payment
does not constitute acceptance of the Merchandise
or Services and does not waive or prejudice any claims GA may have against
Vendor regarding the same.
4.
Invoicing
Unless otherwise stated in the
VRG, Vendor will issue invoices upon shipment of Merchandise or completion of Services. Invoices
must include all of the information outlined
in the Accounting and Payment Section of the VRG. GA will not release any of Vendor's
account or payment information to third parties, including factors, without
Vendor's prior written consent, unless otherwise required by law, regulation,
legal process or court order.
5.
Shipment and Delivery
Freight terms are specified in
Vendor's MPO. Vendor must follow the packaging, transportation and shipping
instructions in the VRG. For all
shipments, Vendor must package Merchandise for shipment in a safe and secure manner so Merchandise is not damaged,
and does not cause damage, during
transport or while being stored
for future use or sale. Vendor's failure
to ship Merchandise within the shipping window or meet a Service completion date
will be a material breach. Shipments of Merchandise or provision of Services
must be made both in the quantities and at the times specified in the applicable MPO. If Vendor fails
to ship the correct quantity or meet the stated ship date(s), or
meet a Service completion date, then GA may exercise the remedies in the
Agreement.
6.
Acceptance
Merchandise or Services are subject GA's inspection and acceptance after it has been received
by GA in the United States. If
any Merchandise or Services are found at any time to be damaged, defective or
otherwise not in conformance with the Agreement,
an MPO, or any applicable laws or regulations, then GA may exercise the
remedies in the Agreement.
7.
Title
Title to and risk of loss for the Merchandise will transfer in accordance with the freight
terms, which are specified in Vendor's MPO.
8.
Vendor's Representations and Warranties
The warranties stated in this Agreement are in addition
to all warranties implied by law. Vendor
represents and warrants that its performance of this Agreement is not
prohibited by, and does not conflict with, any other agreement or restriction
by which Vendor is bound.
(a) Merchandise: Vendor represents and warrants to GA and its customers that all
Merchandise sold by Vendor shall:
(1) be new, and not used or
refurbished; (2) be merchantable, free from defects in design, material and workmanship, and
free from any other damages; (3) be fit and suitable for the particular purpose that was intended, whether express or implied; (4) conform to GA specifications and the terms of the MPO;
(5) conform to Vendor's instructions, drawings, data, samples, performance
claims or characteristics, and other descriptions furnished to GA (including
Vendor's marketing materials and sales presentations) as such items induced GA
to purchase Vendor's Merchandise; (6) conform to all
laws and regulations as set forth
in Section 9 and the VRG; and (7) not violate any intellectual property rights or
incorrectly represent the existence
of any intellectual property rights
as set forth in Sections 9 or 18. In addition, Vendor represents and warrants
that it has good and warrantable title to the Merchandise.
(b) Services: Vendor represents and warrants to GA and its
customers that all Services performed by Vendor shall be: (1)
performed and completed in a professional, workmanlike manner with the degree
of skill and care required by the highest industry standards; (2) conform to GA
specifications and the terms of the MPO; and (3) conform to Vendor's instructions, drawings, data,
samples, performance claims or characteristics, and other descriptions furnished to GA (including
Vendor's marketing materials and sales presentations) as such items induced GA
to purchase Vendor's Services.
(c) Remedies: If Vendor's representations and warranties are not accurate
in any material respect, or if
Vendor breaches or fails to satisfy any provision
or warranty in this Agreement, then GA in its
sole option and discretion, may exercise any or all of the following:
- (1) Cancel an MPO;
- (2) Refusedelivery;
-
(3)
Reject or revoke
acceptance of all or any portion of the Merchandise or Services (Vendor must not
replace the Merchandise, or re-perform the Services, without
GA's prior written
consent.);
-
(4) Return or discard, at Vendor's sole expense and risk of loss, all or any part of the Merchandise, regardless of whether it was
part of any damaged shipment(s);
-
(5) Repair any defects and debit from, or directly
invoice Vendor for, any expenses
involved when, in GA's sole
judgment, the cost of making such repairs would be less than the cost of
replacement by Vendor or cancellation of this Agreement or any MPO;
-
(6) Withhold payment
and recover the damages incurred
by GA, including the landed
cost of the Merchandise, lost profits, and all
freight, shipping, storage, handling, or other
inspection fees and charges,
and any other direct, consequential, or incidental damages;
-
(7) If GA returns Merchandise, GA may also cancel any unshipped or unperformed portions
of the applicable MPO or other
MPOs for the same Merchandise with no liability whatsoever;
-
(8)
Collect liquidated damages
for non-performance or delay in the amounts
set forth in the VRG for each non-performance or delay
(payment of liquidated damages does not relieve Vendor from performance of its
obligations.);
-
(9)
Require Vendor to re-perform the Services to meet the warranty free of charge,
and withhold payment until
the Services are properly completed;
-
(10) Any other remedies available under this Agreement, or at law or equity.
(d) If GA returns any Merchandise, the Vendor will be responsible for all costs
and fees associated with the return and disposition of Merchandise, including all freight, shipping, storage,
handling, labor, and inspection costs. Any repaired or replacement Merchandise
will be shipped to GA, FOB destination, freight prepaid. Risk of loss during
shipment is Vendor's responsibility.
(e) Vendor must reimburse GA for, and pay all costs, fees and other expenses incurred
by GA in exercising its remedies, including reasonable attorney fees
and costs incurred by GA in prosecuting or defending any claims filed by or
against the Vendor.
9.
Merchandise Safety
Vendor represents and warrants
that all Services
and Merchandise complies
with all relevant
federal, state and local
government laws and regulations of the countries
that GA sells the Merchandise in, including the following U.S laws: Consumer
Product Safety Act; Consumer Product Safety Improvement Act of 2008; Flammable Fabrics
Act; Federal Hazardous Substances Act; Poison Prevention Packaging Act; Food,
Drug and Cosmetic Act; Fair Packaging and Labeling Act; Uniform Packaging and Labeling Regulation; 35 U.S.C.
§292 prohibiting false patent
marking; California Proposition 65; Lacey Act; and all laws and regulations
relating to the Country of Origin of any Merchandise. Furthermore, Vendor shall
assist GA with GA's conflict minerals reporting obligations, including related
laws and regulations. Compliance with the Flammable Fabrics Act requires
Vendor to provide
test reports and guarantees of textiles and fabrics sold to GA. GA also may require test
reports to demonstrate compliance with other laws. Merchandise must also comply
with all relevant voluntary safety standards, including ASTM standards,
American National Standards Institute (ANSI) standards, and Underwriters
Laboratories (UL) safety standards. Vendor
must furnish GA with Safety Data Sheets, when and where applicable.
10. Merchandise Recalls
Vendor must notify GA within 48
hours if Vendor obtains information which reasonably supports the conclusion
that Merchandise (a) fails to meet a consumer safety standard or regulation;
(b) contains a defect which could create a substantial hazard to consumers; (c)
creates an unreasonable risk of injury or death; (d) fails to comply with a voluntary industry
standard or a voluntary standard or regulation issued or recommended under
the Consumer Product Safety Act, or (e) violates
or is alleged to violate a
third party's intellectual
property rights. Vendor must, at
Vendor's sole cost and expense, communicate accurate and understandable information to the public in a timely manner
about the Merchandise defect, the hazard and the risk of failure
to comply with Vendor's corrective action. Vendor will be responsible for all costs and
fees associated with the return and disposition of recalled or defective
Merchandise.
11. No Resale
of Merchandise
Merchandise bearing or labeled
with any trade name, trademark, service mark, logo, private label brand,
Artwork (as defined in Section
17) or design that is proprietary to or identifies GA in any way cannot be sold by Vendor to any person or entity,
including salvors, without GA's prior written consent, even if all or any
portion of the Merchandise was rejected, cancelled, refused or returned to
Vendor by GA.
12. Domestic
Vendors with Overseas Affiliates
If Vendor's primary place of
business is located in the U.S. but the Merchandise will be supplied by an
overseas affiliate of Vendor, all provisions of this Agreement which are applicable to import Merchandise will apply unless otherwise
specified in writing by GA.
13. Agency Agreements
If Vendor is a buying or selling agent for a third party,
Vendor represents and warrants that such third party
will accept and abide by this Agreement in all respects. Vendor is liable for any breach by the third party, which will
be deemed a breach by Vendor.
14. Changes
All changes to an MPO
must be in writing and approved by GA. If a requested change
affects delivery or price,
Vendor must notify GA in writing immediately. GA has no liability for any
additional costs unless previously approved in writing by GA. GA may change the Agreement at any time and such change(s) will be
effective when an updated copy of the Agreement is delivered to the Vendor.
15. Termination
GA may terminate all or part of this Agreement or any MPO in writing,
at any time, with or without cause, and such termination does not
constitute a breach or default of any contracts or agreements by GA.
Termination with cause means that Vendor: (a) breaches or fails to perform any
of its obligations; (b) becomes insolvent or proceedings are instituted by or against
Vendor under any provisions of any federal or state bankruptcy or insolvency
laws; or (c) ceases its operations. If this Agreement or an MPO is terminated with cause, Vendor
will be liable for all direct and indirect damages
incurred by GA, including
liquidated damages, fines and the cost of procurement and as otherwise set
forth in the Agreement.
If this Agreement or MPO is terminated without cause, GA will
not be responsible or liable
to pay for any Merchandise or Services that are the
subject of the terminated Agreement or MPO, except for the Merchandise or
Services the parties mutually agree can be (and actually are) delivered in
satisfactory condition on or before the effective date of termination. If applicable, Vendor
must refund the balance of any progress payment(s) made by GA
before the effective date of termination.
16. Indemnification
Vendor must defend, indemnify and hold
GA and its affiliates and its and their respective employees, agents,
representatives or subcontractors harmless from and against any and
all claims, loss, damage, liability, cost and expense
whatsoever, including direct, special,
incidental and consequential damages, including attorney
fees and costs, arising from or related to Vendor's (or its employees',
agents', representatives' or subcontractors') acts or omissions, including: (1) the performance of this Agreement; (2) the breach
(actual or alleged) of any provision of this Agreement, or breach (actual
or alleged) of any representation or warranty; (3) GA's importation,
distribution, use or sale of any Merchandise; and (4) injury (including death)
to any person, including GA's customers and GA's customers' customers,
employees, agents, subcontractors, Vendor's employees, and any carrier or
delivery person, or property damage.
In its sole and exclusive
discretion, GA may either: (1) hire its own counsel to prosecute and defend any
claim included within subsection 16, and Vendor must reimburse GA for attorney
fees and expenses incurred by GA, in addition
to Vendor's indemnification obligations; or (2) consent to Vendor's prosecution
or defense of the claim,
including the selection of counsel, but, in this situation, any settlement or resolution
of the claim may not be accepted or agreed to by Vendor or the selected
counsel, without GA'S prior written consent. GA agrees
to provide Vendor with reasonable assistance regarding the defense of such claim, suit or action
at Vendor's expense.
If Vendor fails to immediately
meet its obligations under this Section after receiving notice, GA may take
over the prosecution or defense of any applicable claim and settle or litigate
the matter, in its sole discretion, and Vendor will be responsible for all costs,
fees, settlements or payments of any kind associated
therewith. GA may offset any such amounts owed by Vendor against invoices or
amounts owed by GA to Vendor, and GA may take other collection actions required
to recover such costs, fees, settlements or payment. Vendor, in addition to all
other sums owing to GA, will be liable and responsible for any and all costs
and fees associated with such collection efforts.
17. Intellectual Property - Ownership
Vendor acknowledges and agrees
that if Vendor produces or creates any designs, drawings, patterns, molds,
trademarks or brand names or other artwork ("Artwork") for GA, at
GA's direction, request or with
input from GA, then such Artwork will be the sole and exclusive property
of GA, and Vendor hereby
assigns all of its right, title and interest in and to such Artwork, including
any copyright or other intellectual property right subsisting in or relating to
it, to GA. Without limiting the foregoing, such ownership includes: (a) the right to obtain
copyright, trademark, patent
or other intellectual property right registration and protection; (b) the ability to transfer information
used to formulate such Artwork as well as any
and all copyrights,
trademark, and patent rights, and trade secret or other proprietary rights
therein; and (c) the right to modify,
use and license Artwork in GA's sole
discretion. Vendor will execute all documents
and perform such other proper
acts as GA may deem necessary to secure GA's rights.
Vendor agrees that receipt of the VRG and the opportunity to market to GA is
sufficient consideration for this assignment.
GA works to respect the
intellectual property ("IP") rights of third parties, just as GA expects its
own IP rights to be respected, not just in the United States, but globally. GA
asks and expects Vendor to avoid infringing
a third party's
IP rights. Vendor
is responsible to defend, indemnify
and hold GA and its affiliates
and its and their respective employees, agents, representatives or
subcontractors harmless if there are allegations of infringement, in accordance
with Section 16. Vendor agrees not to copy any product, packaging, marketing,
website or any other third-party materials. If Vendor becomes aware of
potential complaint of infringement regarding any Merchandise or Services,
contact GA's legal department or the Vendor's relationship manager at GA
immediately.
18. Infringement
Vendor represents and warrants
that the Merchandise and Services do not infringe
any patent, trademark, copyright, trade secret, or other intellectual
property rights of any third party; and that any markings, symbols, labeling, or other representations, in any form, that state
or suggest the existence of an intellectual property right, are in full
compliance with any laws or regulations pertaining to such markings, symbols,
labeling, or other representations. Vendor
hereby grants GA and any parties that buy Merchandise and Services from GA a
revocable, non-exclusive, fully transferable, fully sublicensable license to
use any and all intellectual property contained in the Merchandise and
Services, including any related packaging. In accord with Section 16, Vendor
must defend, indemnify and hold GA and its affiliates and its and their
respective employees, agents,
representatives or subcontractors harmless from and against any loss, claim, suit or action which may be brought
against GA or its customer(s) alleging misuse, false marking or infringement of
patent; copyright or trademark infringement; misuse or unauthorized use of
trade names; misuse, theft,
unauthorized use, or unauthorized
disclosure of trade secrets; unfair competition; or any other intellectual property rights violation arising from or related
to making, importing, distributing, selling,
offering for sale or using any Merchandise or Services.
19. Confidentiality
(a) "Confidential Information"
means confidential, non-public or other proprietary information including trade
secrets, technical information, including algorithms, code, data, designs,
documentation, drawings, formulae, hardware, know-how, ideas, inventions,
whether patentable or not, photographs, Artwork (as defined in Section 17),
plans, procedures, processes, reports, research, samples, sketches, software,
specifications, business information, including customer and distributor names,
marketing information, operations, plans, merchandise, products, sales and
financial information, including
pricing and other confidential information either
obtained by the Vendor on GA's website
or through site level data, obtained through the course of business with GA or that is disclosed by GA to Vendor. Confidential Information will not include
information which: (1) is or becomes a part of
the public domain without any action by, or involvement of, Vendor; (2) is received by Vendor from a third party without a duty of confidentiality owed to
GA; (3) is independently developed by Vendor without use of, or without
reference to the Confidential Information; (4) is already in the possession of Vendor and Vendor can demonstrate with tangible evidence was in the possession of Vendor
prior to the disclosure of the Confidential Information by GA; or (5) is
disclosed by Vendor with the prior written approval of GA.
(b) Vendor agrees
that, as a condition to the receipt
of Confidential Information, Vendor will: (1) not disclose, directly or indirectly, to any
third party any portion of the Confidential Information, unless such third party disclosure is solely for the purpose
for which the Confidential Information was disclosed to or produced
by Vendor, the third party has entered into a written confidentiality
agreement with the Vendor that is at least as restrictive as this Section 19,
the third party acknowledges the Confidential Information is the property of GA and
agrees that GA is a third party
beneficiary of Vendor's agreement with the third
party, and GA consents to the disclosure to such third party; (2) not use or
copy the Confidential Information except for the purpose
of providing Merchandise or Services to GA (the "Purpose");
(3) promptly return or destroy, at GA's request, all materials and
documentation comprising, containing
or developed from the Confidential Information; (4) take all reasonably necessary
precautions to protect
the confidentiality of the
Confidential Information received and exercise at least the same degree of care
in safeguarding the Confidential Information as Vendor would with its own confidential information; (5) communicate Confidential Information only to employees of Vendor and its parent
corporations, subsidiary
corporations, or corporations under common control
therewith ("Affiliated Companies") who need to know
the Confidential Information and only
to the extent necessary for the Purpose; (6) inform all employees of Vendor and its Affiliated Companies to whom Confidential Information may be disclosed of the proprietary interest of GA and of the obligations of Vendor; (7) prohibit the employees
of Vendor and its Affiliated
Companies from copying or using the Confidential Information other than for the
Purpose; (8) promptly advise GA in writing upon learning of any unauthorized
use or disclosure of the Confidential Information; and (9) not ask for, accept,
seek, review, use or disclose any confidential information of other vendors of
GA. Confidential Information belonging to affiliates of GA that is disclosed
by, or on behalf of, the Affiliated Companies of GA will be
subject to this Section 19. Vendor
will take all reasonably necessary steps to ensure that its employees, agents
and employees of its Affiliated Companies comply with the foregoing
confidentiality restrictions and obligations. Vendor will be responsible for
all unauthorized uses or disclosures of Confidential Information by its
employees, agents or employees of its Affiliated Companies. The obligations of confidentiality and non-disclosure with respect to Confidential Information will continue until
such time as the Confidential Information is no longer deemed to be
Confidential Information by GA. Vendor will be permitted to disclose
Confidential Information if such disclosure is made pursuant to the
requirement, subpoena or order of a duly empowered governmental agency or court
of competent jurisdiction, and sufficient prior notice is given by
the Vendor to GA of any such requirement or request to
permit GA to seek an appropriate protective order. Vendor will not disclose to GA, nor use in the performance of
its obligations hereunder, any confidential information obtained from any third
party in violation of any agreement entered into by Vendor.
20. Compliance with Laws and GA Policies
Vendor must comply with all
federal, provincial, state, and local laws, rules, regulations, and orders that
apply to its business and the Merchandise and Services,
including the Occupational Safety and Health Act; Toxic Substances Control Act; the Fair Labor Standards Act; the various
laws and standards
cited in Section 9; the laws of the country(ies)
in which Vendor manufactures the Merchandise; and the laws set forth elsewhere in the VRG. Vendor must also comply
with all applicable U.S. and Canadian
(if the Merchandise is to be sold
in Canada) and international export laws
and regulations and must not export or re-export any technical data or
Merchandise in contravention of U.S. or Canadian or international law. Vendor
must not execute, negotiate, or otherwise communicate regarding any transaction or potential transaction, including the tender or acceptance of funds or other financial
instruments, on behalf of or relating to Merchandise and Services to be
provided to GA, with any person or entity listed on any the following lists:
(a) The U.S. Department of Commerce Denied Persons List; (b) The U.S.
Department of Commerce Unverified List; (c) The U.S. Department of Commerce
Entities List; (d) General Order Three of the Export Administration
Regulations, as maintained by the U.S. Department of Commerce; (e) The U.S. Department
of the Treasury Specially Designated Nationals List; or (f) The U.S. Department
of State Debarred List. Vendor agrees to comply with GA's Code of Business
Ethics and Standards
of Conduct and GA's other
policies and practices. Vendor bears full responsibility
for compliance with GA policies
in all respects, including implementation, monitoring and cost. GA
policies are available in writing and are hereby incorporated by this
reference.
21. GA Property
All property of every description,
including Artwork, furnished to Vendor by GA, will be and remain the personal
property of GA. Vendor must safely store GA's property separate and apart
from Vendor's property and
plainly mark it and identify it as
"Property of GA Retail Solutions, LLC". Vendor
must use GA property only as
required to perform this Agreement or any MPO.
While in Vendor's custody or control, GA's property must be: (a) held at
Vendor's sole risk of loss and expense; (b) insured by Vendor in an amount
equal to the replacement cost with loss payable to GA; and (c) returned
to GA upon request in the same condition as originally received,
reasonable wear and tear excepted.
22. Work on Premises
If Vendor performs Services
on any GA premises or third-party premises accessed for or on behalf of GA,
Vendor must take all reasonable and necessary precautions to prevent injury to
persons and property during such work, and to prevent the creation of any lien or other claim against any real or personal property of GA or GA's
contract counterparty. In accord with Section 16, Vendor must indemnify, defend and hold GA and
its affiliates and its and their respective employees, agents, representatives
or subcontractors harmless from and against all loss which may result from its
work or Services.
23. Assignment
Vendor may not assign this
Agreement without GA's prior written consent, which will be at GA's sole
discretion. Any assignment in violation of the foregoing is void and not binding
on GA. Assignment, even if
permitted, will not release Vendor from this Agreement. Any assignee, agent,
representative or subcontractor of Vendor
is hereby bound by this Agreement. Subject
to the forgoing, this Agreement binds and inures to the benefit of each party and its successors
and assigns.
24. Insurance
Vendor's obligations regarding insurance
are set forth in the VRG. Vendor's
failure to procure
or maintain such insurance is
a material breach of the Agreement.
25. Financial
Assurance
GA's duties are expressly
conditioned upon the continuance of Vendor's solvency
and ability to perform
within the delivery schedule. If Vendor's financial condition is found to be or
becomes unsatisfactory to GA, or if Vendor's ability to perform becomes
doubtful, GA may demand adequate assurance of performance. If assurance is not provided
and deemed adequate to GA's satisfaction in five days, GA
may terminate this Agreement
or any MPO and all other contracts
with Vendor, with no liability
to GA for such action.
26. Taxes
Vendor will provide all taxpayer information necessary for GA to comply
with Internal Revenue
Service ("IRS") reporting requirements.
If Vendor fails to provide this information, or provides inaccurate
information, GA may withhold all applicable taxes from payments due Vendor as
dictated by IRS regulations. Vendor must assist GA in the event of a government
audit.
27. Set-Off;
Refunds
Any amounts owed by Vendor to GA may be applied against amounts owed by GA to Vendor under this Agreement or any transaction between the parties. GA may, without prior notice to any person, setoff or recoup any claim that GA holds against Vendor, whether such claim is liquidated or unliquidated, fixed or contingent. Vendor will be solely responsible for all claims of any nature regarding non-payment for services, labor and materials furnished or contracted for by Vendor in performance of this Agreement, including liens which may be levied against GA (which such liens, for the avoidance of doubt, are expressly prohibited to be levied against GA and which such liens Vendor shall be fully responsible for immediately discharging at its sole cost and expense). Upon written notice, Vendor must immediately refund any amount due GA under this Agreement or for any other reason.
28. Accuracy
of Vendor's Commercial Documentation
Vendor is responsible for ensuring that all information stated on any commercial document
is accurate and complete. Fraudulent or false information regarding GA Merchandise,
Services or MPOs will result in assessment of liquidated damages at 150% of the
value of the MPO plus any cost of U.S. government fines and penalties assessed
to GA.
29. Choice of Law
This Agreement, and all claims or causes of action (whether
in contract, tort or
statute) that may be based upon, arise from or relate to this
Agreement, or the negotiation, execution or performance of this Agreement (including any claim or cause of action based upon, arising
from, or related
to any representation or
warranty made in or in connection with this Agreement or as an inducement to
enter into this Agreement), is governed by, and
enforced in accordance with, the internal
laws of Delaware, including its statutes of limitations, and excluding
its conflict of law provisions. The
U.N. Convention on Contracts for the International Sale of Goods shall
not apply and is specifically and wholly excluded. The parties must exercise any right or
remedy herein in the Courts of New Castle County, Delaware or in the United States
District Court for the District
of Delaware and any related
appellate courts. Vendor
consents to the exercise of jurisdiction by and venue in these courts.
30. Limitation of Liability
GA SHALL NOT BE LIABLE FOR ANY
LOSS, CLAIM, EXPENSE OR DAMAGE CAUSED BY, CONTRIBUTED TO, ARISING FROM, OR
RELATED TO THE ACTS OR OMISSIONS OF VENDOR OR THIRD PARTIES, WHETHER NEGLIGENT
OR OTHERWISE. IN NO EVENT SHALL GA'S
LIABILITY FOR ANY CAUSE OF ACTION WHATSOEVER EXCEED THE COST OF THE MERCHANDISE
OR SERVICE GIVING RISE TO THE CLAIM, WHETHER BASED IN CONTRACT, WARRANTY, TORT
(INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE. IN NO EVENT SHALL GA BE LIABLE TO VENDOR
FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER SUCH INDIRECT DAMAGES
(INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUES,
PROFITS OR OPPORTUNITIES), WHETHER ARISING FROM OR RELATED TO A BREACH OF CONTRACT,
WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE.
31.
Indemnification for Factoring or
Similar Assignments
In accord with Section 16, Vendor must indemnify, defend and hold
GA and its affiliates and its and their respective employees, agents,
representatives or subcontractors harmless from and against all loss,
liability, claim, damage (including incidental and consequential damages),
expense (including costs of investigation and defense
and reasonable attorneys' fees) or diminution of value, whether
or not involving a
third-party claim, arising, directly or indirectly, from or in connection with,
any factoring agreement, assignment of accounts under article 9 of the Uniform
Commercial Code, or similar arrangement.
32. Miscellaneous
(a) All rights and remedies
granted to GA are cumulative, not exclusive, and in addition
to any other rights or
remedies provided by law or equity.
(b) Any provisions of an MPO that are typewritten or handwritten by GA will supersede any contrary or inconsistent printed provisions.
(c) If a court of competent jurisdiction declares any provision
of this Agreement
invalid, such decision
will not affect the validity of any remaining provisions.
(d) This Appendix will apply to all Merchandise or Services ordered
by GA from Vendor.
(e) No delay or failure by
either party to exercise or enforce at any time any right or provision in this
Agreement will be considered a waiver thereof
or of such party's right
thereafter to exercise
or enforce each and every right and provision
herein. Waivers must be in writing. No single waiver will constitute a
continuing or subsequent waiver.
(f) This Agreement constitutes
the entire agreement between the parties hereto relating to the subject matter hereof and supersedes all prior and contemporaneous oral and written
negotiations, commitments and
understandings of the parties.
(g) Vendor is an independent contractor for all purposes,
without express or implied authority to bind GA by contract or otherwise. Neither
Vendor nor its employees, agents,
representatives or subcontractors are agents or employees
of GA, and therefore are not entitled
to any employee benefits of
GA. Vendor will be responsible for all costs and expenses
incident to performing its obligations under
this Agreement and will
provide its own supplies and equipment.
(h) The following provisions
will survive termination or expiration of this Agreement: Vendor's
representations and warranties (in Section 8 and otherwise), Limitation of
Liability (Section 30), indemnification
obligations (in Section
16 and otherwise), Infringement
(Section 18), Confidentiality (Section 19), compliance with laws (in
Section 20 and otherwise), Insurance (Section 24), Taxes (Section 26),
Set-off/refunds (Section 27), Miscellaneous (Section 32) and Choice of Law
(Section 29), and any other provision which by its context is intended to survive
termination.
(i) During the term of this
Agreement and for a six-month period thereafter, Vendor will not solicit for
employment, retain, employ,
or contract with any employee
of GA. "Solicit" will mean the direct
targeting and seeking out of
GA's employees and will not include general public solicitation notices
(advertisements, job boards). If
Vendor solicits for employment, retains, employs or contracts with an employee
of GA in violation of the above requirement, Vendor must pay GA
one year of such employee's salary as of the
date of the solicitation, within 30 days after demand for payment by GA.
Appendix C - Safety
Data Sheet
General
The Occupational Safety and Health
Administration (OSHA) have developed a basic Safety Data Sheet (SDS) form in an attempt to establish a common database
for each hazardous chemical used in the United States. While companies are not required to use
the OSHA form, they are required to maintain the same information contained on
those forms for any hazardous substances that they produce. OSHA defines a hazardous material as any
substance that has a physical or health hazard, considering available
scientific evidence. It is the Vendor's
responsibility to perform
a hazard determination or ensure that an appropriate hazard determination is
conducted on Vendor merchandise to determine if the merchandise requires an SDS.
Requirements
An SDS must be provided for each
hazardous material or for each good containing any hazardous material supplied
to GA, in accordance with the hazard
communication program. Each SDS describes:
·
Description of the chemical;
·
Name and location
of manufacturer or distributor;
·
Why the chemical
is hazardous;
·
Risks and conditions if exposed to the substance(s);
·
Safe-handling procedures;
·
Protection guidelines for working with the substance(s);
·
What to do if you are exposed;
and
·
How to handle a spill or emergency.
The SDS must be provided to the GA prior to the first
shipment, any time information changes
on the SDS, or upon request.
Vendor must also provide an SDS
for any sample merchandise that presents or contains a physical or health
hazard prior to the time that the sample merchandise is shipped to GA. It is also Vendor's responsibility to
ensure that any merchandise shipped to GA bears an appropriate label in
accordance with OSHA's hazard communication standard. OSHA requires the manufacturer, importer or distributor to ensure that each hazardous substance
is labeled, tagged
or marked with its identity,
appropriate hazard warnings
and the name and address of the manufacturer, importer, or other responsible
party